SHIPPING & RETURNS
Shipping Policy
We offer shipping exclusively within the United States. Orders are processed and dispatched within 3-5 business days. Shipping times may vary depending on the destination and chosen shipping method. We provide tracking information for all orders, allowing you to track your package until it reaches you. Shipping costs are calculated based on package weight, size, and the selected shipping method.
Return & Exchange Policy
We do not provide cash refunds for purchases; instead, we offer store credit for eligible returns. This store credit can be used towards future purchases, allowing customers to continue supporting our charitable initiatives. By adopting this policy, we ensure that every transaction contributes to our ongoing efforts to uplift and empower Palestinian communities in need. We greatly appreciate the understanding and support of our customers in helping us make a lasting difference.